Why Businesses Are Choosing to Outsource More Work: story of two successful companies

Want to tap into the vast talent outside of your country? See how to become succesful with outsourcing work.

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Outsourcing is becoming a popular business solution, and it will last to be one of the most critical solutions a company can use for decades to come. According to a 2019 YouGov survey, 70 percent of British companies have outsourced key services to third parties, with the majority looking to delegate IT, payroll, printing, and accounting tasks. Outsourcing is a process in which companies choose to outsource. This way of doing stuff brings a lot of benefits to businesses. Such advantages include the development of better products and the transformation of the whole process of work.

Contracting vital but time-consuming tasks in which you do not have expertise in specialized companies has made it possible to outsource or rent one of the defining components along the way to create successful companies and successful entrepreneurs. While outsourcing work can be a key factor in the success of businesses like the two companies mentioned in the article, having a reliable legal structure in place is equally important; if you’re considering starting a business in the Sunshine State, explore this resource on creating an LLC in Florida to set your venture on the right path.

Below are three reasons why companies are outsourcing

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1. Cost Reduction

It is typically a lot easier to outsource some of the company processes than to recruit a permanent full-time employee. Your benefit would also spread to lower overheads, including office space and supplies, in addition to saving time and money on recruiting. Nor would you have to pay for workers’ hiring, medical insurance, or other benefits that you provide to full-time employees.

2. Access To Expert Knowledge

Your in-house team can be great at what they do, but some tasks involve special talents, skills, or expertise that can not be done by a typical in-house team. You need a web developer to do this for starters if you need to build a website or upgrade your current site. Businesses can minimize costs and increase the quality of production by outsourcing activities such as this. An expert can typically do a job faster and to a higher level, after all.

3. Increases Flexibility

As we know business environment and demands change quickly and organizations need to constantly shift their business models in order to meet customer demands. The ability to outsource gives organizations the opportunity to outsource and find experts in a short period of time. For example, let’s say that company needs a UX developer but does not have one in-house, it will be quite a hassle for the organization to start the recruitment process which would take time and financial resources. Through outpouring, the company can find the UX development more quickly and have the job done.

How to outsource your work to a UX designer?

1. Decide what skills you are looking for

While looking for a UX Designer, it’s important to look for someone who gets the big picture, understands your business and manages to fit and structure everything nicely, so that it stands out in the crowd. Also, at this point, also it’s important to see what kind of tools does the candidate uses and whether those are appropriate for your business and whether they can convey the message that you wish to deliver. Most importantly, check if they are team players because this is crucial as they have to work with lots of people from multiple departments.

2. Focus also on soft skills

Many HR managers nowadays claim that they would rather hire people that possess the right soft skills rather than those with technical skills. Provided that one of the key tasks of UX designers will be to present their ideas and work to other people, it is very important to find a person with the right skillset.

3. Where to find your UX Designers

There are multiple platforms nowadays where you can find workers. However, once you decide on someone for whom you have viewed the portfolio and liked it, run a simple background check just to see if the person will be the right fit for the company. Try going through their social media and check if the person history would match the organization.

4. Establish a Successful Working Relationship

Apps that have facilitated the communication for Outsourced work

1. WhatsApp

You can take the example of WhatsApp was a small business with just 30 full-time and five part-time employees in Mountain View in 2012. Since then, WhatsApp has developed to be one of the world’s most successful messaging apps and was sold for $19 billion to Facebook (Meta) two years later. But by relying solely on their 35 person team, GB WhatsApp didn’t experience this development. They outsourced development to developers in Russia to keep operating costs down. However, as the company expanded, some of the Russian developers moved to the US. All over the world, there is talent. If you are looking to grow but need to keep costs down, look internationally to outsource talent to work. Like WhatsApp, you should consider relocating your top players to your home office after you grow up.

2. Skype

Take the example of Skype. Which is another company you’re most likely familiar with and probably also use. This is one of the first businesses to implement the concept of connecting easily with someone through phone, chat, video, regardless of where in the world the other person is located. Skype, as a pioneer in this field, has revolutionized the way corporations do business. This platform has made it easier for businesses around the globe to communicate with remote employees. The app’s back-end production was outsourced by Skype to 3 Estonian developers. Although they initially outsourced the production, Skype later brought these developers in as partners, much like WhatsApp did.

Skype was acquired for $8.5 billion by Microsoft in 2011 and remained one of the most popular business communication tools. If Skype had not been able to outsource work in Estonia to the right developers, maybe it would not be possible to gain the place it is now.

Role of PEO

A professional employer organization, or PEO, is one of the best-kept secrets of success for many small and medium-sized companies. A PEO is an entity that offers a service in which, in addition to training and development, an employer can outsource employee management activities, such as employee benefits, payroll and employee compensation, hiring, risk/safety management. The benefits A PEO provides in expanding business are countless. Suppose you want to expand your business in a country like Norway. A Norway PEO can help in cost reduction, access to the talent pool, better management of company HR activities. It also helps in building a better focus on your business.

Don’t be afraid to look into outsourcing if you’re in the growth process and wondering what step you need to take next to accelerate growth. Outsourcing will assist you in selecting the right talent. Your resources will help you stick to it. It will free up time for your talented team members at home who are wasting too much time on mundane activities. Outsourcing can be the option to expand your organization better and continue to compete on a global scale.


What is outsourcing, and why do companies choose to outsource work?

Outsourcing is when a company contracts out specific tasks or processes to external service providers. Companies opt for outsourcing to reduce costs, access specialized skills, and focus on core functions.

What types of work are commonly outsourced by businesses?

Commonly outsourced tasks include customer support, IT services, content creation, data entry, payroll processing, and manufacturing.

What are the benefits of outsourcing work for businesses?

Benefits include cost savings, access to global talent, scalability, improved focus on core competencies, and flexibility in resource allocation.

How can companies find suitable outsourcing partners or service providers?

Companies can find outsourcing partners through referrals, online marketplaces, industry-specific forums, and by conducting thorough due diligence.

What are the potential risks and challenges associated with outsourcing?

Risks include communication issues, data security concerns, cultural differences, and the need for effective vendor management.

Is outsourcing suitable for small businesses and startups?

Yes, outsourcing can benefit small businesses and startups by providing access to expertise and resources they may not have in-house.

How can companies ensure the quality of work when outsourcing to external teams?

Quality assurance can be maintained through clear communication, setting expectations, regular reporting, and periodic reviews.

Are there best practices for managing an outsourced team or project effectively?

Best practices include setting clear objectives, establishing key performance indicators, regular communication, and fostering a collaborative relationship.

Can outsourcing work help businesses during peak periods or seasonal fluctuations in workload?

Yes, outsourcing offers the flexibility to scale resources up or down as needed, making it valuable for managing workload variations.

What are the key considerations when deciding whether to outsource a particular task or function?

Consider factors like cost, complexity, core competency, availability of specialized skills, and the potential impact on business operations when making outsourcing decisions.

How does outsourcing contribute to cost savings for businesses?

Outsourcing allows companies to reduce labor and infrastructure costs, as they don’t need to hire and maintain in-house staff or facilities.

What are some examples of countries commonly chosen for offshore outsourcing?

Common offshore outsourcing destinations include India, the Philippines, Ukraine, and Brazil, known for their skilled workforce and cost-effectiveness.

Are there any ethical concerns related to outsourcing work to other countries?

Ethical concerns may include exploitation of low-wage labor, lack of oversight, and environmental impacts. Companies should choose partners that align with their ethical standards.

How can businesses maintain data security and confidentiality when outsourcing work?

Data security measures include signing confidentiality agreements, conducting regular security audits, and selecting reputable outsourcing providers with robust security protocols.

Is it possible to outsource creative or highly specialized work effectively?

Yes, businesses can outsource creative and specialized tasks by selecting service providers with expertise in the specific field and closely collaborating on project requirements.

What are the implications of cultural differences when outsourcing internationally?

Cultural differences can impact communication styles, work habits, and expectations. Effective cross-cultural communication and sensitivity are crucial for successful outsourcing relationships.

Can outsourcing work be a long-term strategy for businesses, or is it typically short-term?

Outsourcing can serve as both a short-term solution for specific projects and a long-term strategy for ongoing functions, depending on business needs.

How can businesses monitor and evaluate the performance of outsourced teams or individuals?

Performance can be evaluated through regular reporting, key performance indicators (KPIs), feedback sessions, and benchmarking against agreed-upon goals.

What are the legal aspects companies should consider when outsourcing work to other countries?

Legal considerations include compliance with international laws, intellectual property rights, and the terms and conditions outlined in outsourcing contracts.

What are some notable success stories of businesses that have benefited from outsourcing work?

Examples include IBM outsourcing its HR functions to Accenture, and Dell outsourcing customer service to Concentrix, leading to cost savings and improved service quality.

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